When I send a Payment Request, how do I check the status and whether payment has been made?

There are five (5) transaction statuses which a payment can be placed in, these appear in the dashboard:

  1. Completed: Contains all the transactions that have successfully been received from customers.
  2. Failed: Contains the transactions which have failed due to any error in payment or transactions that have been cancelled by the owner.
  3. Pending: Shows the transactions where a payment request has been raised and is waiting to be paid by a customer.
  4. Refunded: Shows the transactions which have been refunded to the customer for any valid reason, as stated by the owner.
  5. Active: Shows the transactions which have an active payment instalment or financing plan.