Knowledge base
flippay.com.au
Merchant Resources
Merchant Resources
About FlipPay
Onboarding
Merchant Portal
Sending Payment Requests
Fees and Charges
Settlements
Chargebacks
EFTPOS Terminals
Business Finance
Invoice Finance
Customer Finance
Supplier Finance
Integrations
Introduction
API basics
Technical support
Core concepts
Data model
Tips & FAQ
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Knowledge base
Merchant Resources
Merchant Resources
About FlipPay
Onboarding
Merchant Portal
Sending Payment Requests
Fees and Charges
Settlements
Chargebacks
EFTPOS Terminals
Business Finance
Invoice Finance
Customer Finance
Supplier Finance
Integrations
Introduction
API basics
Technical support
Core concepts
Data model
Tips & FAQ
Merchant Resources
About FlipPay
Who is Flip Money?
How does it work?
Who processes payments?
What online payment options do I get?
What payment types do you offer?
When will my money appear in my bank account?
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Onboarding
What information will I need to have ready before I apply?
How long does it take to process my onboarding application?
Why does the merchant have to undergo Anti-Money Laundering checks?
Do I have to change my bank account?
Merchant Portal
What is the Flip Merchant Portal?
What do I need to do to set up?
When I send a Payment Request, how do I check the status and whether payment has been made?
How do I add additional users via the Merchant App?
What are the ‘Access Permission – Groups' utilised for?
How do I create a Group in the Merchant App?
Is it secure?
See more
Sending Payment Requests
What is a Payment Request?
How do I send a Payment Request?
Can I cancel a Payment Request?
How do I update my Payment Request message?
Can I brand the payments page with my own branding?
See more
Fees and Charges
What is the Merchant Service Fee?
What is a Cost of Acceptance?
What is a Credit Card Surcharge?
Can a merchant surcharge?
What are other fees or charges?
See more
Settlements
Settlement and Funding
Chargebacks
Chargebacks
EFTPOS Terminals
Who do I contact for EFTPOS terminal enquiries?
